Human Resource Officer & Basic Operations Supervisor (Hospitality Industry)- Nanyuki at Excelon Limited

Recruitment and Onboarding

Coordinate recruitment, interviews, and selection processes.
Prepare employment contracts and employee documentation.
Conduct staff induction and onboarding programs.
Maintain employee records and personnel files.
Handle employee grievances and disciplinary matters.
Ensure compliance with company policies and labor laws.
Promote employee engagement and welfare initiatives.
Support conflict resolution and workplace harmony.
Prepare payroll inputs including attendance, overtime, leave, and deductions.
Maintain accurate payroll and employee records.
Coordinate employee performance appraisals.
Monitor employee productivity and attendance.
Implement performance improvement plans where necessary.
Identify staff training needs.
Coordinate internal and external training programs.
Conduct orientation and refresher training sessions.
Supervise daily operations.
Monitor staff grooming, hygiene, and adherence to company standards.
Allocate duties and monitor completion of assigned tasks.
Ensure proper shift handovers.
Monitor service quality and customer satisfaction.
Support departments during peak operational periods.
Ensure compliance with operational procedures and SOPs.
Conduct routine workplace inspections.
Monitor adherence to health and safety standards.
Report operational challenges and recommend corrective action.
Prepare weekly and monthly HR and operational reports.
Report absenteeism, disciplinary cases, staff turnover, and operational incidents.
Maintain accurate records for management review.