Collections Agent
Job Type :Full Time
Qualification: BA/BSc/HND , Diploma , MBA/MSc/MA
Experience: 2 years
Location: Nairobi
Job Field: Finance / Accounting / Audit
Role:

We are seeking a proactive and detail-oriented professional to join our collections team. The Collections Agent will be responsible for managing missed payment procedures, handling a high volume of emails and calls, and performing various administrative tasks to support the department’s daily operations.

Required qualifications :

Exceptional attention to detail and accuracy in documentation
Strong judgment and decision-making abilities
Capacity to analyze multiple factors within a file to determine the best outcome for both the client and the company
Effective time management and ability to prioritize tasks in a fast-paced environment
Demonstrated ability to work independently with minimal supervision
Excellent written and verbal communication skills
Ability to manage and process a high volume of emails and calls efficiently
Assets / Nice-to-Have Skills:

Strong problem-solving skills and a customer-focused mindset
Experience in collections or a related field
Bilingualism (especially in Spanish or French) is a strong asset

Method of Application
Interested and qualified? Go to InstaHR on www.instahr.ca to apply